Payroll Manager or assistant manager
Level 5
Establish your credentials as a Payroll manager or assistant manager.
This occupation is found in all sectors and industries, including private and public sectors, and across all businesses from small organisations through to global corporations.
The payroll manager / assistant manager may work directly for an organisation or potentially for a 3rd party payroll company, bureau, agency or umbrella company who manage numerous outsourced company payrolls.
They may be heading up a large or small payroll department or be the most senior technical payroll lead. Managers could be responsible for delivering contracts with one or more clients who outsource their payroll responsibilities.
The type and level of interaction will vary depending on organisation size and structure. For example, a small employer may have a payroll assistant manager / manager who is expected to deal with all interactions, whereas a larger infrastructure may only require some level of interaction with other aspects dealt with by a more senior person or a different department.
Where applicable the payroll manager / assistant manager may be accountable for the performance of their team of payroll administrators.
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Key Information
Duration
24 Month programme followed by a 6-month End Point Assessment phase.
Funding options.
If you pay into the apprenticeship levy this is 100% funded at £11,000
Or
a maximum £550 (5% contribution) if you are a non-levy employer.
Fully funded for learners aged 16-21.
Knowledge
- Understand the range of different payroll providers and customer models and the stakeholders involved, including the risks and opportunities for service delivery improvements.
- The impact the organisational mission, objectives and values have on successful payroll delivery, and how this is measured through KPI's.
- The range and construction of payroll administrative procedures and guidelines.
- Principles for recording statutory requirements for all sickness and parental leave payments.
- Principles for recording new starter information including the implications for mistimed payments of tax and NI.
- Eligibility for the employment allowance and the associated information requirements.
- The lifecycle of an organisations payroll and the impact of business changes.
- Employer liability for UK taxes such as NI, apprenticeship levy etc. including any implications of sharing with the devolved administration.
- THe process for managing off-payroll workers (IR35 and deemed workers) in payroll systems.
- The techniques for negotiating and influencing stakeholders to achieve desired outcomes.
- A range of verbal and written communication techniques for adapting approaches to suit audiences.
- Tools and techniques for analysing and determining complex payroll cases, for example, researching NI implications for late payments to starters.
- The techniques for identifying and sourcing data that impacts the determination of complex payroll issues.
- The processes and manual calculations to follow when operating complex payroll including but not limited to NI contributions and tax deductions.
- The different UK pension scheme tax relief mechanisms and the potential impact in the workplace.
- The techniques for manually calculating and processing benefits in kind and 'payrolling', including the benefit and expenses exemptions.
- The range of payments made to leavers and termination payments.
- How caselaw is formed and how it impacts on legislation and guidance.
- The impact of data protection legislation on payroll and the processes for safely and legally storing and sharing data.
Skills
- Identify the risks and opportunities presented by a payroll provider/customer model, and identifying delivery improvements.
- Communicate complex payroll concepts to customers at a range of levels and complexities as appropriate to your audience.
- Identify and source all of the information required in a complex payroll case to enable accurate calculations.
- Analyse and determine complex payroll cases, including pensions, pay and benefits, considering all relevant data and other evidence.
- Balance the trade offs between automated and non-automated payroll approaches. Identify and complete payroll calculations manually where needed.
- Design, implement and maintain payroll administrative procedures and guidance that enables payroll team delivery including technical data and contingency planning.
- Adjust your leadership style to achieve results having regard to both individuals within the team and how the team works together.
- Interpret and apply all payroll legislation, guidance and case law pertinent to complex cases.
- Quality assure your own and your teams payroll calculations to ensure accuracy and compliance.
- Make recruitment and retention decisions and recommendations as necessary.
- Ensure effective CPD across all team members.
- Coordinate and manage your teams payroll workload in order to meet KPI's and contractual obligations.
- Reconcile your teams final payroll run/s
Behaviours
- Represent the payroll profession with integrity and professionalism.
- Work flexibly, adapting to changing work priorities and deadlines.
- Be open minded to the needs of others and self aware of their behaviours and values and the impact this can have on a team.
- Probe and question issues to seek resolutions.
- Anticipate problems and manage setbacks professionally when they occur.
- Reflect on your own effectiveness and seek ongoing professional development to further enhance performance, and encourage others to do the same.
Who is the Payroll Manager or Assistant Manager Apprenticeship (Level 5) suitable for?
- Those managing within a payroll and/or finance environment.
- Those with aspirations to be leaders within the payroll industry, and manage roles such as payroll administrators, payroll officers or payroll analysts.
- Those looking to establish them selves in this rewarding career and broaden knowledge and experience within the finance sector in a stable and in-demand industry.
Find the full qualification here: specifications https://instituteforapprenticeships.org/apprenticeship-standards/st0869-v1-1 (L3 Payroll administrator) also here
Whether you are a learner or employer, National Upskill are here to assist you.
If you have any questions for our team, please get in touch at info@nationalupskill.co.uk.
You can also call us at 0333 772 9534.
